Troyka LTD recognize the importance of your privacy. Our policy has been always been, and continues to be, to treat what we learn about our customers as confidential. We do not not give or sell confidential or personal information about our customers to any third party not affiliated with their transaction
Accessing and Changing Your Information:
You can review the personal information you provided us and make any desired changes to such information, at any time by logging in to your account on the www.russianartstore.com website and changing your infomration there.
Troyka LTD Return Policy:
At Troyka LTD we we want our customers to be happy and satisfied with their product purchases. Please call 416-535-6693 or email Customer Service sales@TroykaCanada.com with any questions and concerns.
If for any reason, you are unsatisfied with our products we have a money back guarantee. Products must be returned within 30 days of purchase for a full refund or exchange. Please call 416-535-6693 or email sales@TroykaCanada.com and Customer Service Representative will arrange for you to get your refund. We will give you a return authorization number when you call.
ALL RETURNS MUST have a return authorization number to receive refund.
Our refund policy does not refund shipping charges.
If a return is due to our mistake or it is decided the product was defective we will pay the return shipping cost.
If you have any questions about this privacy statement, our information practices, or your dealings with Troyka LTD please do not hestitate to contact us by phone 416-535-6693 or email sales@TroykaCanada.com